liveops customer service

Find Out How & Apply →. We've been partnering with Liveops since 2010 for all our inbound needs. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Join the Liveops corporate team and help improve people’s lives. Want to become a Liveops agent? This is because most of these companies do not want the customers to know you are working from home. We’re committed to earning the right to grow with you by being relentlessly results-driven. Agent Sign-In When you become virtual call center agent with Liveops, you join Liveops Nation—a thriving community of … Join the company voted one of the Best Places to work in Arizona. You’ll have the opportunity to help thousands of people live their dream of owning a successful home business. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Find Out How & Apply →. Redwood City, CA 94065. HSA and PPO Options National and Local Networks, 401(k) (Traditional and Roth) Employer Matching Opportunity, 100% Employer Paid Life Insurance Disability Plans, Learning Opportunities Tuition Reimbursement. PlayFab The complete LiveOps back-end platform for building and operating live games; Azure Kubernetes Service (AKS) Simplify the deployment, management, ... Water to capitalize on the benefits of automation like flexibility and agility, an increased speed of change, enhanced customer service, and a self-service culture. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. We work in service of our Agents, Clients, and Employees. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Please take a short survey to improve our website. Without a doubt, they are the most organized company we’ve ever worked with. And, it’s why some of the biggest names trust our agents to represent their brand. 203 Redwood Shores Parkway. Don’t just satisfy customer expectations. This includes helping customers place orders or assisting them with any issues they are having with their orders. Relationships are built on a strong foundation of trust and transparency. Liveops is a collaborative environment filled with smart, motivated team players. Liveops provides global companies with cloud contact center and customer service solutions, connecting over 20,000 independent call center agents with organizations around the world and processing more than 1 billion minutes of customer service interactions. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. It also meant scalability on the level it needed to reach gamers all over the world. We’re reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. We didn’t just evolve the remote call center model, we revolutionized it. Create success for our clients by working cross-functionally to build strategies that maximize program results. We source for impact by empowering and celebrating those with initiative. Check out the latest news and updates about Liveops, along with industry articles and podcasts we’ve been featured in. We’re a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Your customers deserve the best at every touchpoint. One big requirement most virtual call center companies have is a quiet work background. Their consistency, professionalism and customer service are unparalleled in the industry. We’re reinventing the way enterprise clients engage with their customers and providing tens of thousands of agents nationwide the opportunity to work around their lives. Suite 260. Contribute towards the continued success of Liveops by lending your expertise in the areas that every business needs to stay at the top of their game, and continue to be an industry disrupter. Creating a customer service workforce educated in your brand and CX best practices ensures the best outcomes for your customers and their experiences with your brand. If you love helping improve people’s lives we want you to work with us. Liveops is a collaborative environment filled with smart, motivated team players. It’s why we’ve led the industry in virtual flex agent services for more than 20 years. This position takes incoming phone calls for the Disney Store customer service. Copyright © 2021 Liveops, Inc. All rights reserved. Liveops agents’ industry backgrounds and greater depth of skill deliver better customer experiences. Demand for customer service professionals is at an all-time high on Upwork. Most only require a high school degree and some kind of customer service experience. Provisioning and authentication Add this integration to enable authentication and provisioning capabilities. We create better outcomes by seeking out and integrating diverse perspectives. Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. And, it’s why some of the biggest names trust our agents to represent their brand. Please take a short survey to improve our website. We endeavor to do the right thing, every time. Choosing a LiveOps platform like PlayFab meant the id team could focus its energies on creating differentiated live services and superior player engagement, not on managing infrastructure. Talent deserves opportunity. Norms exist to be challenged. If you cancel auto-renewal on April 15th, you will have continued service till April 30th, and the service will be cancelled starting May 1st. Copyright © 2021 Liveops, Inc. All rights reserved. Help source new agents, certify and prepare them to take calls, and build relationships with the agent community. If you begin the service on Jan 10th, you will be charged 2/3rd of the 1% of January's AWS costs under management in February. Exceed them every time with flexible, scalable virtual call center solutions from the nationwide Liveops agent network. We are empathetic, good-natured, down-to-earth people who like to have fun. The position also includes helping customers through email as well. Keep customer and company information safe with best-in-class security and session encryption. Working with a partner dedicated and capable of delivering high-quality agents, immersed in your products and services, makes sure your customer care performs better than expected. We believe every voice matters. ... Work From Home Customer Service. Get Directions → Director of Customer Care, healthcare organization. Silicon Valley. Improving People’s Lives. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Every customer service professional brings their own unique set of skills and expertise, so make sure your profile has the right details to stand out from the rest.A successful profile not only displays your talent but also highlights the personal characteristics that set you apart. We’ve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Join the teams that work behind the scenes to make Liveops one of the most innovative companies in the virtual call center space, including client solutions, IT, program development, workforce management and everything that goes into making our solutions stand out. Liveops offers an on-demand skilled workforce of onshore virtual agents for customer service and sales. Want to become a Liveops agent? We encourage ideas from everywhere. Some roles are also responsible for sourcing third-party clients, then analyzing, optimizing, and creating new scripting for subscription-based products. GM Regional Customer Care Operations, major utility. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. 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