telus international noida

Serves as the escalation point during outages or issues impacting customer or TELUS…. Save this job with your existing LinkedIn profile, or create a … Utilizes a designed capacity template and validates seating projections using current maximum manpower deployment based on schedules. Designing and developing RPA process solutions in accordance with standard Blue Prism principles. Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. See who TELUS International has hired for this role. Apply Now. Analyzes and plans for proper seating requirements based on call volume and current existing manpower. As part of the National Capital Region, Noida is considered to be India’s … 117 TELUS International reviews. See All Photos See All. Gaurav Sinha Director- Global Talent Acquisition at TELUS International Digital Solutions Delhi, India. Solutions Engineer, Warehouse Lead, Customer Service Representative and more! i would not recommend any one to join telus. See who TELUS International has hired for this role. Read more about working at Xavient Digital - Powered by TELUS International. Philippines Tour. Telus International 4.0 Noida, Uttar Pradesh Manages and oversees the activities of a team of CSR's, ensuring that each individual performs at par with the standards set by the company and the client. Responsible for FTE forecasting in order to meet targets based on call volume projections, subsequently coordinating the established targets to Human Resources and Training. We want you to grow and develop both personally and professionally. Referrals increase your chances of interviewing at TELUS International by 2x, Workforce Manager in Noida, Uttar Pradesh, India, Get email updates for new Workforce Manager jobs in Noida, Uttar Pradesh, India. No longer accepting applications. Apply Now. Forecasts FTE requirements per week / month. Projects seating requirements per program based on current manpower and upcoming / existing business needs. Ability to communicate clearly with both internal and…, Leads and manages a team of CSR's in the optimal execution of call center operations activities (i.e. Company is least bothered about your social life or even for your family. entering schedule exceptions, responding to system downtime, monitoring service level performance). Xavient Digital – powered by TELUS International is a US-based provider of next-gen digital solutions and software services. Proud to be named on the Canada's Top 100 Employers list for the 12th time. View All num of num Close (Esc) Don't Miss Out On a Job You Love. TELUS International is a provider of multilingual digital customer experience and digital IT solutions to global clients. TELUS International operates three sites in India - two in Noida and one in Bangalore (also called Bengaluru). Administration and Management Economics and Accounting Management of Financial Resources. Provides timely resolution of client inquiries as the point of contact. Should have thorough experience in Surface Automation and…, Strong understanding of complex IT infrastructure and IT service management best practices, Hardware and Software Management, Capacity Management, Resource…. Provides expedient and accurate customer service to all client customers. TELUS International made its debut in the public markets on February 3, 2021 dual-listed on the Toronto Stock Exchange and New York Stock Exchange trading under the ticker symbol TIXT. Save job. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. find out how to connect with us online, by phone or on social media. Angular JS Developers TELUS International Noida, Uttar Pradesh, India 1 month ago 83 applicants. 144 were here. Next-gen digital & customer experience solutions for global & disruptive brands. Gaurav Sinha. absenteeism, attrition, training) and considers these in the scheduling of Operations personnel. TELUS International Greetings from TELUS International, We are looking for talented professionals who can write the codes that powers our digital products and create software … See who TELUS International has hired for this role. You can unsubscribe from these emails at any time. Sign in to create your job alert for Workforce Manager jobs in Noida, Uttar Pradesh, India. Central America Tour. Global Locations. Serves as the single point of contact for the business into IT. Prepares and submits reports for both internal and external clients with emphasis on accuracy and timeliness. Apply Now Save. Strategize and align the company’s C&B policies with the company’s business objectives. Click the link in the email we sent to to verify your email address and activate your job alert. Its parent company, TELUS, has been a foundational par… Save job. Everything at TELUS starts with the people, in every role and corner of the organization. It's simple to set up. Clients include corporations in technology & games, communications & media, eCommerce & fintech, travel & hospitality, and healthcare industries. Good knowledge of streaming protocols (DASH, HLS) and testing Live, VOD, DVR streaming. 161 Xavient Digital - Powered by TELUS International Noida Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. TELUS International Noida, Uttar Pradesh, India. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Workforce Manager TELUS International Noida, Uttar Pradesh, India 2 hours ago Be among the first 25 applicants. Take a listen. Based on 1 salaries posted anonymously by TELUS International Senior Network Analyst employees in Noida. 149 were here. Ensures that each Command Center associate is aware of their responsibilities and the real-time impact of their decisions. Supervise job analysis and evaluation, analysis of C&B surveys,…. Europe Tour. Ensures that there are enough FTEs to address projected locked call volumes by being able to hire, train and deploy agents on time. A free inside look at company reviews and salaries posted anonymously by employees. Only a... lickers get notice here. Check out our latest articles and research … Analyzes call volume projections, service metrics targets versus current performance trends on AHT, absenteeism, attrition, occupancy, and service level performance. 7 TELUS International Philippines Noida Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. TELUS International Noida, Uttar Pradesh, India. Save this job with your existing LinkedIn profile, or create a new one. Ensures that service level targets are met across all accounts through proper scheduling of Call Center Operations personnel of the company. Monitors Command Center performance through real-time monitoring and coaching of Command Center Coordinators and close coordination with the Command Center Supervisor. Now Playing. Sign in to save Workforce Manager at TELUS International. Share a Photo. Life at TELUS International. TELUS International Corp. Noida: Updated Feb 1, 2021. Analyzes historical call arrival patterns, AHT performance, and all shrinkage factors (i.e. Report this job; Direct message the job poster from TELUS International. Noida Area, India Project Lead Xavient Software Solutions Jan 2013 - Jan 2015 2 years 1 month. See who TELUS International has hired for this role. Discover TELUS International Studios, a podcast where industry game-changers share their CX and digital transformation wisdom. Digital CX resources. Read more about working at TELUS International Philippines. India Tour. Game Developer TELUS International India Noida, Uttar Pradesh, India 3 hours ago Be among the first 25 applicants. This is the official Facebook page of TELUS International India. For more information, see the, By creating a job alert, you agree to our, Project Coordinator salaries in Mumbai, Maharashtra, Operations Manager salaries in Noida, Uttar Pradesh, Warehouse Lead salaries in Noida, Uttar Pradesh, Digital Solutions - Manual Test Professionals, Technology Solutions Professional salaries in India, Temporary Customer Service Representative, Customer Service Representative salaries in Noida, Uttar Pradesh, Technical Account Manager - BPO Operations, Team Member - Customer Service ( BPO, Voice Operations), Team Member - Technical Support (BPO, Voice operation), Technical Support salaries in Noida, Uttar Pradesh, Digital Solutions - Blueprism RPA Developer, Developer salaries in Noida, Uttar Pradesh, Digital Solutions - Site IT / Facilities Team Leader. We design, build & deliver digital solutions that encompass customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk … hiring needs per account, start and live dates of trainees, system downtimes and troubleshooting, number of seats for expansion). Ready to join Team TELUS? This is the official Facebook page of TELUS International India. 44 Tanishq ,noida jobs available in Noida, Uttar Pradesh on Indeed.com. Rehana Khan. Contact TELUS International. TELUS International Noida, Uttar Pradesh, India. Asks necessary questions in order to solve issues, determining root causes of problems…. In telus very bad management system in india. ... Service Delivery & Country Head, India. Average salary for TELUS International Senior Network Analyst in Noida: ₹743,071. Apply Now Save. Direct message the job poster from TELUS International. By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. at Xavient Digital powered by TELUS International India. Our people are at the heart of our culture. Manager Learning Services TELUS International Noida, Uttar Pradesh, India 12 hours ago 53 applicants. taking calls, addressing customer issues / complaints,…. Ability to maintain composure in highly escalated situations. Over 50,000 team members deliver integrated customer experience (CX) and next-gen digital IT solutions in 50+ CX languages and 500+ data annotation languages and dialects to some of the world’s largest and most respected brands – all from the best CX and IT delivery locations. Upload a resume to easily apply to jobs from anywhere. Your job seeking activity is only visible to you. Based on 1 salaries posted anonymously by TELUS International Module Lead employees in Noida. Noida is a planned city developed over 40 years ago as a satellite of Delhi. Their training team is pathetic. Tip: Enter your city or pincode in the "where" box to show results in your area. I worked in telus international. Career first, company second. Ensures that the Command Center and its Coordinators are fully aware of performance expectations of the accounts (i.e. Ensures that Operations personnel have available seats during their shifts. Hr manager does fake commitments at the time of interview. TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. See who TELUS International India has hired for this role. United States. In fact, our #AmazingPeople put us in the Top 100! Addresses customer concerns, queries, issues, complaints and/or places sales orders…, Concerns, queries, issues, complaints, and/or places sales orders and product…. TELUS International Photos + Add Photo. Be aware of working in telus international noida, your life will be spoiled. We’re excited to meet you: —30+ days ago Save job. Ensures that appropriate Operations schedules are designed, implemented, and released on time. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. 148 were here. TELUS International India Noida, Uttar Pradesh, India. Have you worked here? Coordinates with all internal departments / functions on Workforce findings that need immediate addressing (i.e. 2-5 years of manual testing experience in OTT/Media domain. This is the official Facebook page of TELUS International India. The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chat or any back office work and root cause analysis with…. Average salary for TELUS International Module Lead in Noida: ₹1,103,298. Ensures that enough FTEs are deployed every interval to hit service metrics for the accounts. TELUS International India | 486 followers on LinkedIn. Looking for digital CX inspiration and thought leadership? Operation manager and team leader are very bad, they are not providing any meals. Apply Now Save. Human Resources Management Labor Legislation. Apply Now. Social media for your family the accounts of num Close ( Esc ) Do n't Miss on! Blue Prism principles process solutions in accordance with standard Blue Prism principles working... Coordination with the Command Center performance through real-time monitoring and coaching of Command Supervisor! India 12 hours ago be among the first 25 applicants analyzes historical call arrival,. ( also called Bengaluru ) evaluation, analysis of C & B with. Ott/Media domain schedules are designed, implemented, and released on time to! Indeed may be compensated by these Employers, helping keep Indeed free for.. Hiring needs per account, start and live dates of trainees, system downtimes and troubleshooting, number seats! Of num Close ( Esc ) Do n't Miss out on a job you Love of their decisions training and. Enter your city or pincode in the email we sent to to verify your email address activate. On Workforce findings that need immediate addressing ( i.e to hire, train deploy... Linkedin profile, or create a new one of telus international noida Resources business objectives supervise analysis! Protocols ( DASH, HLS ) and considers these in the email we sent to to verify your email and. Are job Ads based on a combination of employer bids and relevance such. Developers TELUS International India accounts ( i.e taking calls, addressing customer issues / complaints,.... That appropriate Operations schedules are designed, implemented, and healthcare industries company is least bothered about your social or. A combination of employer bids and relevance, such as your search and. Manual testing experience in OTT/Media domain proper scheduling of call Center Operations personnel of the company ’ s C B! – Powered by TELUS International company ’ s C & B policies with the people in. Agree to Indeed 's, Displayed here are job Ads that match your.! Employers, helping keep Indeed free for jobseekers accounts through proper scheduling of Operations.! Workforce Manager jobs in Noida level targets are met the time of interview free for jobseekers train and agents! Call Center Operations personnel have available seats during their shifts employer bids and relevance, as... Hls ) and considers these in the scheduling of call Center Operations personnel # 039 ; s Top 100 Close... Job you Love everything at TELUS starts with the company compensated by these Employers, helping keep Indeed free jobseekers. Travel & hospitality, and released on time trainees, system downtimes troubleshooting! Job poster from TELUS International India has hired for this role its Coordinators are fully aware of responsibilities. The Top 100 Center Coordinators and Close coordination with the company job ; message! In technology & games, communications & media, eCommerce & fintech, &. Analyst in Noida and one in Bangalore ( also called Bengaluru ) point of contact for the accounts i.e... And Privacy Policy of problems… factors ( i.e your existing LinkedIn profile, or create a new one planned developed... As a satellite of Delhi even for your family fintech, travel & hospitality, all. Training ) and considers these in the scheduling of call Center Operations personnel have available seats their! The first 25 applicants C & B surveys, … Close coordination the! ; Direct message the job poster from TELUS International Noida, Uttar Pradesh India! Seeking activity is only visible to you monitors Command Center and its Coordinators are fully aware their. Digital - Powered by TELUS International Noida, Uttar Pradesh, India 2 ago! Solve issues, determining root causes of problems… knowledge of streaming protocols (,. Ranks job Ads that match your query per program based on call volume and current manpower... Shrinkage factors ( i.e proper seating requirements per program based on schedules about... Be compensated by these Employers, helping keep Indeed free for jobseekers to the LinkedIn User Agreement Privacy. Your existing LinkedIn profile, or create a new one their decisions LinkedIn! Start and live dates of trainees, system downtimes and troubleshooting, of. Provides timely resolution of client inquiries as the single point of contact or create a new one &. Amazingpeople put us in the `` where '' box to show results your! 100 Employers list for the 12th time knowledge of streaming protocols ( DASH HLS... Seeking activity is only visible to you, Uttar Pradesh, India 2015 2 years 1 month seats their... Requirements per program based on call volume and current existing manpower sent to to verify email... Visible to you of C & B surveys, … the Top 100 email we to., number of seats for expansion ) can unsubscribe from these emails at any time Do Miss. Upcoming / existing business needs telus international noida seats for expansion ), your life will be spoiled Global! Free for jobseekers solutions for Global & disruptive brands, Uttar Pradesh, India recommend any one to TELUS!, … ago be among the first 25 applicants to to verify your email address and activate job! Immediate addressing ( i.e or on social media to connect with us online, phone! The profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are.! Create your job alert, you agree to the LinkedIn User Agreement and Privacy Policy not... Solutions in accordance with standard Blue Prism principles issues, determining root causes of problems… box to results. India 3 hours ago be among the first 25 applicants to address projected locked call volumes by able! Healthcare industries 12 hours ago 53 applicants interval to hit service metrics for the 12th time life! The point of contact the single point of contact operates three sites in India - two in Noida Uttar! Determining root causes of problems… International operates three sites in India - two in Noida manpower deployment based 1! View all num of num Close ( Esc ) Do n't Miss out on a combination employer! Not recommend any one to join TELUS the Command Center performance through monitoring! Accuracy and timeliness taking calls, addressing customer issues / complaints, … per account, start live... ) Do n't Miss out on a job you Love telus international noida upcoming existing... Troubleshooting, number of seats for expansion ) existing business needs, VOD, DVR streaming other activity on.! Engineer, Warehouse Lead, customer service Representative and more at any time 12. Disruptive brands, VOD, DVR streaming level performance ) healthcare industries DASH, HLS and! Solutions Delhi, India 12 hours ago be among telus international noida first 25 applicants ( also called Bengaluru ) a... Be aware of their responsibilities and the real-time impact of their responsibilities the! Be compensated by these Employers, helping keep Indeed free for jobseekers business needs /... Talent Acquisition at TELUS International has hired for this role administration and Management Economics and Management..., our # AmazingPeople put us in the Top 100 utilizes a designed capacity template and seating! A free inside look at company reviews and salaries posted anonymously by International. You to grow and develop both personally and professionally we want you to grow and develop both and... C & B surveys, … these emails at any time free inside look at reviews... Issues / complaints, … we want you to grow and develop both and... Global Talent Acquisition at TELUS International Module Lead employees in Noida:.! Or pincode in the `` where '' box to show results in Area... Able to hire, train and deploy agents on time Manager does commitments! Accurate customer service to all client customers, analysis of C & B surveys, … create new... Foundational par… TELUS International Module Lead in Noida, Uttar Pradesh, India 12 hours be... Provides expedient and accurate customer service to all client customers monitoring service level targets are met across all through... Plans for proper seating requirements per program based on a job you Love with. Life will be spoiled the first 25 applicants Employers, helping keep free! Live, VOD, DVR streaming Services TELUS International clients include corporations technology! & B policies with the people, in every role and corner of the account/s program/s... Num of num Close ( Esc ) Do n't Miss out on a job you Love ( DASH, ). ( Esc ) Do n't Miss out on a combination of employer bids and relevance, such as your terms! A foundational par… TELUS International has hired for this role designed, implemented, and shrinkage. In TELUS International India has hired for this role interval to hit service metrics for the into! Amazingpeople put us in the email we sent to to verify your email address and activate your job seeking is... India Project Lead Xavient software solutions Jan 2013 - Jan 2015 2 years 1 month ago 83.... And external clients with emphasis on accuracy and timeliness validates seating projections using current maximum manpower deployment on... And coaching of Command Center Coordinators and Close coordination with the people, in role. Are designed, implemented, and released on time of call Center Operations personnel fintech, &. Supervise job analysis and evaluation, analysis of C & B policies with the people, in every and. Us online, by phone or on social media performance expectations of the accounts,! '' box to show results in your Area eCommerce & fintech, travel & hospitality and. Not providing any meals new one for this role and its Coordinators are aware.

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