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cashier quick change artist

It starts with a small purchase from a large bill and ends with no sale and a short till. and then he left. I could identify him on the security camera, but I don't know if they ever caught him. I can't believe how shady people can be. This is one of the oldest scams in the book. "They'll take as much as they can get. Only other difference is that he was with someone else. Quick-Change Con Artists Find Their Prey In The Unwary Cashier. "The typical quick-change artist will go to a service station or fast-food restaurant where there are young employees who get rattled easily and don't want to slow down a long line if it's busy," said Ward. I work as a cashier at a grocery store. Me: No I'm closing my drawer I can open it again if I need to. All he does is create chaos during the transaction and hope the cashier can't keep up. He initially purchased two items and his total came to less than $2.00. Seriously? It's like a game.". Immediately set of a red flag in my head (using a 100 on a $2 purchase? But there are ways to protect yourself and your employer against the scam. She goes "oh woops didn't mean to give you that, take this ten instead". ( Log Out /  I was working the express lane when "Bob" came through my line. It starts with a small purchase from a large bill and ends with no sale and a short till. Change ). This way if there's a dispute of the money involved in the transaction it is still separated from your cash drawer and thus easier to resolve. Of course, if it's a little kid asking for 4 quarters for a dollar so he can use the gum ball machine, yeah, I'll do that. the funny thing was he kept coming back and never once got change for the $100 bill. Cashier during quick change scam...help? This way, Ward says, employees can see exactly what was given to them and know how much change to make. Home » Business » How to Protect Your Business From Quick Change Artist Scams. It is my first job at a discount store, I have been working there less than a month, and this guy bought something like a dollar and paid with $100, asked for change, I gave change, but wanted it in 20's instead, then wanted 100's broken..anyways, several hundred dollars were scammed. Shortchanging and change raising are similar cash register scams. Just seemed ridiculous to me.He was a little upset but I stood my ground. He walked me through it many times, but I could never get the hang of it. Apr 30, 1992. All new cashiers are trained on these short change scams so we know what to look for. Me: I'm sorry no. Another red flag would be someone asking for multiple transactions while keeping the money in hand. Hopefully your work will be able to use this as a lesson to help train all of the other staff!! Second St., Bellevue WA 98004. It works because his $50 change is sitting on the table - Your $50 bill is now in his hand. Me: No I have to close it I'm sorry. ( I took the money he gave me and gave him the $50 dollar bill) This is your money and this is mine. Plus it never hurts to have two sets of eyes on your business money. I watched as he left. I got scammed kind of like this once, when I was a teenager working at a grocery store. Change ), You are commenting using your Google account. We just tell them, "sorry, I'm not allowed to give you change for your bill." I am 100% serious when I say this, one time a cashier got fired at my old work because he accepted a $100 bill with a picture of Lincoln on it. Especially on new cashiers who lack confidence(which there are a ton of during the holiday season). He's laughing and chatting with his buddy as he counts out his money and hands me the small stack of bills. It was literally 10 seconds after she walked out the door I realized not only had she taken the $90 change, but I had handed her back her original $100 as well while I took the $10. I had never been taught about any sort of scam, and the possibility of it happening had never entered my teenage brain. -- Handle each requested transaction separately. He was then ushered out while people yelled at him. It came to around $150 and change and the guy paying pulls out a huge wad of twenties. Good for you, my assistant manager got taken for almost $100 a couple months ago. She was rushing me saying she had her kid in the car waiting, so I quickly counted out $99 in change. ), Bob: (Hands me 51 dollars and asked for a 50 dollar bill back.). Essentially the con works by exploiting people who immediately put any money given to them in the drawer before dispensing the change to the customer, because if a customer disputes your count when you're doing something outside of the records (breaking bills, regrouping coins), you really can't do anything except get the video footage (on account of the prevalent "The customer is always right" attitude). You definitely handled it well. If they start to get rowdy, we point them to the bank down the street to get a bill broken. But this comes only after you have handed him the change for his initial payment. I was a dick in my retail days. 2) Be cautious about customers who pay for small items with large denominations. For the most part, Ward says, quick-change cons usually aren't after a lot of money when they pull the scam - maybe $10 or $20, he said, because the small amount doesn't arouse suspicion as would requesting change for $100. So of course, 17 year old me gets all embarrassed and flustered. Typically, two people will work this scam together, and they may have help. They must have dealt with some shady people in their lives. Eventually I told him "I know what you're trying to do, and if you come back again I'll call the police" and never saw him again. How to Protect Your Business From Quick Change Artist Scams, Follow The Security Girl's Blog on WordPress.com. The police can't legally do anything for the same reason they can't go after someone who you gave too much change to. Kay Kusumoto. The people who do it are usually pretty confident actors so it exploits your wanting to avoid being considered mean. He started to fight it again but then just gave up and said "Oh so we're even now?" I recently had the opposite where these two guys (maybe in their late 20s-early 30s) who looked pretty well-off came through my line and they were buying... a headset I think. Post was not sent - check your email addresses! At this point a lot of managers will just accept the loss if it is small and chastise the cashier. For reasons beyond my knowledge, conceptually, when he asks you to count the money he gave you, you assume ownership back to him. He initially purchased two items and his total came to less than $2.00. "Tell the customer your business is not a bank. A place to exchange stories about your daily experiences in brick & mortar retail. -- Have a question concerning crime in the Eastside? I first heard of this in a county jail (or Parish Prison as they call it) years ago; my cellmate was doing 30 days for short-changing. But after hitting a string of businesses with the same scam, the total can add up. PO Box 24781 It's the quick-change scam. ( Log Out /  Can you just give me a hundred dollar bill instead? Had the exact same thing happen to me, it was just so wild. Such a gorgeous girl. He gave me the MOST surprised look and he was like, "Wow, I'm lucky you're so honest!" Fill in your details below or click an icon to log in: You are commenting using your WordPress.com account. QUESTIONS ABOUT CRIME? We then explain to him the situation and he will go back and count the drawer and give the person their money. ( Log Out /  He would come in about once a week trying the same thing and getting the same response. 3) Stay focused when giving change to customers. Employees should ask if the customer has a smaller bill for the purchase. The joy of owning your own business is the last time someone tried this on me, I countered, came out ahead $10, called him on it, held him until security came, and yelled at the other vendors what was happening. The typical quick change con artist pays for a low-cost item with a $100 bill and asks for change.

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